We work hard to make ordering from Maddie's Closet as easy and pleasant as possible.  Within our customer service section, you'll find information to many commonly asked questions.  If you have additional questions, simply contact us.

CATALOG REQUESTS:
Maddie's Closet does not provide a catalog at this time. All merchandise maybe viewed online where it is updated daily.

CONTACT:
Hours: Monday thru Friday 9:00-5:00 Central time.
E-mail: customerservice@maddiescloset.com
Phone: 417-239-1931  Fax: 1-417-239-1931
INTERNATIONAL ORDERS:
At this time we ask that all International customers e-mail
orders@maddiescloset.com before placing an order

MAILING ADDRESS:
Maddie's Closet
220 Denver Rd 
                                                 Branson, MO  65616

Gift Certificates: Gift certificates are available in multiple denominations here.

PAYMENT OPTIONS:
We accept American Express, Visa, Master Card and Discover.

PRIVACY AND SECURITY:
Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose.  We appreciate your interaction with us and we are committed to protect your personal information as we would our own. All information submitted to Maddie's Closet is kept confidential. No personal information, such as email address, and other contact information is sold or distributed.

See our detailed policy here:  privacy policy.

maddiescloset.com uses industry standard SSL (Secure Socket Layer) encryption to protect data and during transmission. SSL ensures that communication, personal information is not tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it.

If you are using Paypal, Paypal uses SSL technology to keep your information safe. In addition, when you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

RETURNS:
At Maddie's Closet our customer satisfaction is guaranteed. We are dedicated to choosing high quality, stylish girls clothing from well-know manufacturers. If you are not 100% satisfied with your purchase, you may return the item unused with tags still attached within 30 days of purchase for a full refund of the purchase price. (shipping charges are non-refundable).  After 30 days a 10% restocking fee will apply. To expedite your return or exchange, please include your name, address, phone number, e-mail address and brief explanation of the problem.  All returns are handled immediately. Please allow up to 30 days for a credit to appear on your billing statement.  Returns will be credited back to the credit card used for the purchase. Recipients who would like to exchange an item should contact customerservice@maddiescloset.com or call 417-239-1931 Monday thru Friday 9-5 Central time.

SALES TAX:
Sales tax will be charged on orders shipped only within the state of Missouri. If your shipment is going outside the state of Missouri there is no sales tax. The current rate for Missouri sales tax 5.975%

SHIPPING:
At Maddie's Closet our standard shipping method is UPS. Packages are shipped Monday thru Friday. You will receive conformation of order by e-mail with UPS tracking number. Should you have additional questions concerning the status of your order, please feel free to e-mail
Customerservice@maddiescloset.com.

Special Offers:  Maddies Closet will occasionally offer special promotional discounts and offers. To take advantage of special offers, discount codes must be entered during the check-out process. If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.

Tracking Your Order: You will be notified by email once your order is shipped. You may login to Maddies Closet anytime to check the status of your order.

Thank You for visiting Maddie's Closet.